Sell More. Support Faster. Scale Without Adding Headcount.
AIXL connects with your storefront, support tools and business data to recover lost sales, automate repetitive customer requests and keep operations moving as order volume grows.
No credit card• No long-term contract• Human support included
We don't publish inflated numbers — see how we handle security & permissions
Three roles, one AI workforce
Each AI employee is configured for a specific job in your store's operations — selling, supporting or scaling — using the same connected data and guardrails.
Turn Shopping Intent Into Revenue
AIXL engages shoppers around abandoned carts, product questions and follow-up moments, so interest that would normally go cold turns into a completed order.
- Abandoned-cart recovery and re-engagement
- Real-time product and availability questions
- Guided handoff to checkout at the right moment
Resolve Routine Requests Instantly
Order questions, FAQs and product information get answered the moment they're asked, using your own help content — with anything ambiguous routed to a person.
- Order status, shipping and return questions
- FAQ and product-information responses
- Customer routing and human escalation
Grow Order Volume Without Growing Manual Work
As order volume rises, AI employees absorb the repetitive operational load that would otherwise require hiring ahead of demand.
- Repetitive follow-ups handled without manual entry
- Consistent responses during demand spikes
- Configurable guardrails keep automation in bounds
Understand AIXL in under 10 seconds
Every request — a sales question, a support ticket, an operational task — moves through the same simple path.
Customer contacts your store
Through chat, email, voice or a form.
AIXL understands intent
Reads the request and identifies what's actually being asked.
AI employee uses business knowledge + tools
Checks your policies, order data and connected systems.
AI completes the routine task
Answers, resolves, or moves the sale forward directly.
Complex cases go to a human
Routed with full context, based on rules your team sets.
Works With the Tools Your Team Already Uses
Connect AIXL to your existing eCommerce stack instead of replacing the systems your team already knows.
Storefront
Connects to your store's product, cart and order data so AI employees work from live information.
Support & Help Desk
Sits alongside your existing help desk to draft, resolve or escalate tickets in the same queue your team uses.
CRM
Reads customer history and account context so responses are relevant to who's asking.
Communication
Handles conversations across chat, email and supported voice channels from one place.
Custom API
For platforms without a direct integration, connect AIXL through a custom API and webhooks.
Don't see your platform listed? Ask us during your consultation — we'll confirm exactly what's supported for your stack.
A role for every repetitive part of the job
Each AI employee is scoped to a specific function, with its own knowledge, tools and escalation rules.
AI Customer Support Employee
Handles repetitive questions and escalates complex cases to your team.
AI Sales Employee
Engages shoppers, qualifies opportunities and supports conversions.
AI Phone / Voice Employee
Handles supported inbound or outbound voice workflows.
AI Operations Employee
Automates repetitive operational processes and follow-ups.
From Workflow to AI Employee — Without Rebuilding Your Business
Implementation follows the same four stages regardless of your store's size or platform.
Connect Your Stack
Link your storefront, support tools and relevant business data through direct integrations or the custom API.
Add Knowledge & Guardrails
Load your policies, FAQs and brand voice, and set the boundaries for what AI can do automatically versus what needs a human.
Test in Controlled Mode
AI employees run alongside your existing workflow so your team can review accuracy before anything goes fully live.
Launch, Measure & Improve
Turn on approved workflows and track performance from a shared dashboard, refining guardrails as you go.
Automate the Repetitive. Keep Humans Where They Matter.
AIXL is designed to handle predictable, high-volume work while giving your team control over approvals, exceptions and customer conversations that need human judgment.
What to expect once AI employees are live
We'd rather tell you what AIXL is built to do than invent numbers. Ask us for benchmarks specific to your store during your consultation.
Faster response times
Fewer repetitive tasks for your team
A more consistent customer experience
More operational capacity without new hires
Built with business-controlled boundaries
We'd rather show you how AIXL actually works than throw around numbers we can't back up. Ask us for current security and data-handling documentation during your consultation.
Common questions from eCommerce teams
What is an AI employee?
Will AIXL replace our existing team?
Which eCommerce platforms can AIXL connect with?
How does human handoff work?
How long does implementation take?
How is customer data handled?
See What an AI Employee Could Take Off Your Team's Plate
Tell us where your eCommerce team is losing time, customers or operational capacity. We'll help identify the workflows where AI can make the biggest difference.
No credit card • No long-term commitment • Talk to a real AIXL specialist